Sales

SALES PEOPLE

Although our award-winning cheese is some of the best you’ll ever taste, it doesn’t exactly sell itself. It takes an expert and motivated sales staff that thinks selling cheese is fun. Not only do we understand the nuances between retail and restaurant customers, but it’s our job to translate our customers’ needs into great product concepts. Our salespeople have a passion for our products.

MARKETING

Marketing…what does that actually mean?  In the Roth Käse Marketing Department, we handle sample requests, label design, press releases, product photography, point-of-sale information, promotional materials, and all sorts of other fun stuff.  Our goal is to make sure that we are creating a positive image for our fantastic, hand-crafted cheeses – we want everyone to know how great our cheeses are so that they can enjoy them as much as we do.

CUSTOMER SERVICE

We have sales people all over the country working hard to make our cheese available to as many people as possible. Our job in the Customer Service Department is to make sure that all orders are taken, confirmed and filled in a timely and efficient manner. We also spend a lot of time communicating with customers and sales people, informing them of changing inventories and doing whatever we can to improve customer satisfaction.

DISTRIBUTION

It sounds like an easy job, after the cheese is made, simply ship it to the customer. It’s actually a constant balancing act. Each of our customers has their own specific shipping requirements, so each order is individually assembled onto pallets for shipping. We warehouse it until it’s ready to go and coordinate trucking so the shipment is received on time.

PURCHASING

Shopping all the time, could there be a better job? OK, so we don’t spend our days at the mall, but we are responsible for purchasing all of the ingredients and packaging materials that are needed to make our award-winning cheeses. We make sure they’re constantly available and that we get the best price possible.



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